FAQs

Having a disaster response fund ready to use, pre-positioning supplies like non-food items, and having staff prepared and trained to respond to emergencies is increasingly important to how we respond to disasters. The global pre-positioning resource network is our designated team that makes sure we’re prepared to respond rapidly to any disaster anywhere in the world. The team pre-positions the supplies and develops preparedness plans, programming standards, logistic assessments, and logistic plans. The supplies are ready to go in seven different warehouses that are strategically located all around the world. These relief supplies are ready for up to 225,000 beneficiaries at any time, ensuring that those affected by disasters will have emergency supplies distributed to them quickly and efficiently.

We also work with communities to help them be better prepared should disasters strike, through our disaster preparedness programmes.
 

Yes, World Vision is a legitimate charitable organisation.

As part of an international partnership working in nearly 100 countries, World Vision New Zealand pursues the highest standards of stewardship and accountability. We ensure all resources entrusted to us are used effectively to bring maximum impact.

World Vision New Zealand has been supporting children and families in developing countries since 1974. Our commitment to accountability and transparency is reflected in full internal and external audits; well-designed, monitored and evaluated programmes; and regular reporting on the progress made in the communities where we work. 

World Vision New Zealand is governed by a voluntary board of New Zealand trustees whose main role is to provide strategic leadership and monitor the performance of the organisation. 

Our international body, World Vision International, is governed by a board of global representatives who are responsible for the partnership’s overall health, oversight of management and operations, and alignment of World Vision partners around the world. 

Internationally, World Vision is actively involved in a number of initiatives and international codes of conduct. These set the benchmarks for governance, management, partnership and accountability for World Vision offices around the world, such as the International Non-Governmental Organisations Accountability Charter. 

World Vision New Zealand is a Trust Board incorporated under the Charitable Trust Act 1957 and is also registered under the Charities Act 2005. Our registration number is CC25984. World Vision New Zealand is also a member of the Council for International Development (CID) and is a signatory to the CID Code of Conduct (www.cid.org.nz), as well as being a trusted partner of the New Zealand Government and United Nations World Food Programme.

World Vision New Zealand is independently audited every year by PricewaterhouseCoopers New Zealand. The auditor’s full financial report is available on request. 

Globally, World Vision applies best-practice accountability aimed at reducing the risk of corruption and fraud. All World Vision offices are regularly peer-reviewed for adherence to governance and management standards.

Please contact us on 0800 800 776 or email us at email@worldvision.org.nz, to request a full copy of our latest financial statement. You can also read our Annual Report.

Yes, sponsored children enjoy responding to your letters. There can be delays of 2-5 months to hear back. You can stay updated and track the progress of your letter and the reply through your My World Vision account.

If you don’t receive a reply after three months, please contact us on 0800 800 776 or email us at email@worldvision.org.nz and we will follow it up.

Yes, to protect our Sponsored Children, our policy is to open, log and vet (and translate) all letters and emails to ensure they don’t contain offensive or inappropriate content. Child protection is our highest priority.