FAQs

Yes! If you sign up to Chosen, a child will choose you. There is no lack of children that need help, and we have operational procedures in place to ensure that all who sign up to participate will be chosen.

If you select an eCard you will be able to schedule the delivery date, ensuring it arrives in time for Christmas.

If you select a Printed card for New Zealand delivery, we recommend that you purchase your gifts before Sunday 17 of December to meet NZ Post’s recommendation that all mail is lodged before Tuesday 19 December.

If you select a Printed card for Overseas delivery, NZ Post recommends that the mail is lodged by the following dates:

• Australia – Tuesday 5 December
• South Pacific, Asia, North America, UK and Europe – Monday 4 December 
• Rest of world – Friday 1 November

Yes, eCards can be received both in New Zealand and overseas.

For printed cards, when entering the address, select 'Manually enter address' and ensure all the fields are filled in correctly.
 
We use NZ Post services. They have a delivery target of 3-10 working days. Contact NZ Post for more information.

We don't send individual gifts overseas. It is best for the community to source locally, and many gifts involve training and support. 

By sourcing gifts locally we know we are providing crops and livestock that are best suited for the local climate and conditions. It also means we can boost a local economy.